Influencer CRM
An influencer CRM that remembers every creator
An influencer CRM keeps a record of every creator you work with: conversations, rates, contracts, posts and the sales they drove. MicroInfluencer gives each creator one timeline with pipelines, notes and results, so your team always knows who to book again and at what price.
- One timeline per creator across every campaign
- Pipelines, tags and notes shared by the whole team
- Revenue and cost per sale next to each relationship
A creator record
Everything about one creator on one screen
Campaigns
3
Last rate
$240
Revenue
$7,860
Cost per sale
$4.10
- Sep 18 Payout sent for Reel and two stories
- Sep 11 Post approved, code GLOWPRIYA used 61 times
- Sep 02 Parcel delivered, deadline set to Sep 12
- Aug 27 Agreement signed, usage rights 90 days
- Aug 25 Note from Tom, prefers morning shoots, asks for scripts early
The value of a creator program grows with memory. The fourth time you book a creator, you should already know what they charge, how quickly they reply, whether they deliver on time and how much they sold last time. In most teams that memory lives in one person and leaves when they do.
The MicroInfluencer CRM writes it down automatically. Every message, offer, agreement, shipment, post and payout lands on the creator timeline as it happens, with notes from your team in between.
You never type a result into it. Posts sync from the platform, and on Growth and Agency orders from your store are matched to each creator code and link.
Pipelines
Organise creators by where the relationship stands
Campaign boards show where a creator is in one campaign. CRM pipelines show where the relationship is overall. A typical setup has stages such as prospect, first collaboration, proven, ambassador and paused. A creator moves to proven after a campaign with good results, and to ambassador when you agree an ongoing deal.
Tags add the detail pipelines cannot hold: content style, languages, product lines they suit, or a warning such as late delivery. Saved views combine both, for example every proven creator with a UK audience who has not posted for you in sixty days.
- Prospects you unlocked but have not contacted yet
- First collaborations still waiting for results
- Proven creators with revenue and cost per sale on record
- Ambassadors on recurring briefs and monthly payouts
- Paused creators with the reason written down
Sales CRM or influencer CRM
Why a generic CRM struggles with creators
| Generic sales CRM | MicroInfluencer influencer CRM | |
|---|---|---|
| Record type | Lead or company | Creator with platform accounts |
| Audience data | Custom fields you fill in | Followers, engagement and audience from platform data |
| Deals | Opportunity amount | Fee, product, commission and usage rights |
| Activity | Emails and calls | Outreach, contracts, shipments, posts and payouts |
| Results | Closed won or lost | Posts, clicks, orders, revenue and cost per sale |
| Opt-outs | Per list | Platform wide suppression, honoured automatically |
The CRM sits on top of campaigns, so nothing needs importing. Each campaign you run on the campaign board adds its creators and results to their records.
Rebooking
Decide who to book again with numbers
The most profitable creator is often not the one with the best looking post. It is the one who sold forty orders on a 150 USD fee and replied within a day. The CRM sorts your roster by revenue, cost per sale and ROAS, so rebooking decisions come from results rather than impressions.
Rates change too. Seeing every past fee on the timeline makes renegotiation fair and quick, and it stops a creator from being paid three different amounts by three people on your team.
The CRM with pipelines and notes is part of Growth and Agency. If several people manage creators, the influencer management platform page covers seats, roles and approvals. Plan details are on the pricing page.
FAQ
Influencer CRM questions
Keep every creator relationship in one place
Find matching micro creators for your product and start building your roster today.
Describe your product and see matching micro creators in seconds.
Find My Creators